Shipping Policy

 Orders will be shipped within 7 days of being placed.

Shipping costs are calculated at checkout based on the total weight of the order including any required packaging.

(Please note: All shipping is via Royal Mail to the country of origin postal service)

 

Tracking Your Order

If you have chosen a tracked shipping method a Tracking Number is provided in the email you receive upon confirmation of shipment. Please follow this link to track your items: Royal Mail Track and Trace

If the wrong address has been used for your order.

Please contact me at MacKintoshmade@gmail.com immediately so that I can try to update your address prior to having your order dispatched. Please note sometimes I cannot update your address as the order may have already been processed.

If your item has been sent/delivered to an incorrect address that was entered at the checkout it may be returned to me or held at a post office until it is returned to me. Once this return to sender is complete, I will contact you and provide you with a full refund minus postage costs, back to your original method of payment. Unfortunately, not all parcels with the wrong address placed on them return and I can’t be responsible for any costs incurred. Please make sure to use the right address at checkout.

Please note that I do not hold or accept any responsibility for packages that have been deemed lost, stolen, stuck in transit, or undelivered. I may not issue refunds or store credit for packages that the courier confirms as lost in transit or undelivered.

International Taxes

Please note that I am not responsible for the payment of Customs or VAT Fees. This fee varies and is determined by each country. By processing an order, you agree and acknowledge you will pay any Customs and VAT fees that may occur.